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I’m frustrated

why won't cd install

I have Windows 7 and Powerpoint 7 - When I try to install the cd the menu comes up. I click on install practice files and the internet explorer windows comes up and says connecting. What can I do. I install the cd companion successfully with vista os but not windows 7.
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  • Hi Barbara,
    That is a known issue with our older CD's. There was a script with an autoplay feature for the older versions of Internet Explorer, but it causes an error with the newer versions.
    Here is how you can install the files from the CD:

    When you have the CD in the Drive, go to start/computer
    Right click on the CD and select the "Open" option.
    Locate the "Practice Files" folder.
    In the Practice Files folder, there will be a "Setup.exe" file.

    Click on this to being the installation of the practice files onto your computer.
    The files will install to the: Start/All Programs/Microsoft Press/...folder.(... being the title of the book's software you are installing)
    or to the Documents/Microsoft Press folder

    If you have any further questions or require further assistance,
    You can contact us at:
    7:30 am to 5:00 PST

    Tai Hake
    Customer Service Rep,
    O'Reilly Media
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