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I’m baffled, frustrated, and disappointed all at the same time.

Why can't I buy the iPhone App version of iPhone: The Missing Manual in the Japanese iTunes App store?

I'm Canadian living in Tokyo. Because my address is in Japan I'm forced to register in the Japanese store and can only purchase from the Japanese store. So who is not allowing the book to be sold on the Japanese store (in English)? Who benefits from this restriction? Apple? O'Reilly? Pogue? Me? I think none of the above.
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  • Hi JD,

    I'm looking into this right now -- the omission isn't intentional, though we also want to make sure customers in Japan don't purchase the book expecting the content in Japanese.
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  • Hi JD,

    We worked with Lexcycle, the company who makes the Stanza App, to build this one. The decision to not release in Japan is because apparently in Japan, the App seller is responsible for dealing with paying and accounting for sales tax; in all the countries where the App is available now, Apple handles all of the sales tax and VAT issues.

    As we move forward with more Apps, we will re-evaluate the costs associated with processing sales tax for these transactions in countries where Apple does not already do so.

    You may wish to purchase the "ebook bundle" of this book directly from our website, which includes an EPUB version that can be read on your iPhone using Stanza, as well as a PDF and a Mobipocket format version. You'll receive free updates to the book as well.
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  • I’m frustrated
    It isn't working in the Austrian Store either. Apple and their stupid regional restrictions. It's not as if I profit from German apps I don't speak the lingo.
    Buying the ebook bundle is rather unenticing - they cost up to four or five times as much plus I probably can't use that method on the go? Or can I?

    I'm mostly interested in the pocket guides, I already have all those in paper - I don't want to shell out the full price again. One to two bucks is ok, though. Can't you just sell the books without the reader? Having dozens of stanza versions installed doesn't sound too clever. Imagine the data transfer overhead if you decide to upgrade the reader!
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  • Hi Larissa,

    You can use the ebook bundle on the go, and you can get it for $4.99 if you already own the print book.

    Our ebook bundles are usually available in multiple formats for your computer and different devices:

    * PDF
    * ePub (which is compatible with many e-readers, and can be read with Stanza on the iPhone)
    * mobi (for the Kindle)
    * apk (for Android devices)

    To get the discount, use our ebook upgrade to purchase the electronic versions of any of your print books for $4.99 each. Here's how:

    * Register your print books at http://register.oreilly.com/
    * Add the ebooks to your cart and enter code "499UP" in the shopping cart.

    One caveat: The code behind the book registration can be flaky (it's at the top of our list to re-write), so don't type in more than a couple before you hit submit.

    If you have any problems with this, please contact our customer service department at order@oreilly.com or (707) 827-7000 / (800) 998-9938 and they can help you.

    I hope this helps! Let us know if you have any questions.

    Rachel James
    O'Reilly Media, Inc.
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  • The books are back in store, and this time I can buy them from the Austrian store. Don't know about Japan, though.
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  • Yes, all of our apps are available in the Japan App store also. Sorry about the brief downtime, all apps appear to be back up and for sale worldwide.
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