Version of Zero Trust Networks from "Send to Dropbox" is out of date.

Edit Subject

Hi Chris,
Sorry for the hassle there. AWS had an outage a while back which impacted our ability to link to Dropbox.  Our side of the authorization is now working, but there appears to now be a problem with Dropbox receiving our requests to sync books over. We hopefully should have this resolved shortly, but at present I don't have a rollout date when it's expected to be fixed. In the interim we recommend downloading the books and uploading them manually to your DropBox account. Apologies for any inconvenience that this may cause you.

Cheers
Tai H.
Customer Service Rep,
O'Reilly Media 

Thanks for the update! I'll use the download button for now. :)

Hi Chris,
The DropBox sync feature is now working, and to re-enable your Dropbox account, all you need to do is to go here: https://members.oreilly.com/cs/members/emedia_settings and click on "Change DropBox Authorization" to relink your O'reilly account with your DropBox account. Once you've done that you will need to manually sync any books you'd like to send over or use the "send all" feature (but that may not sync all of them if you have a very large number of books in your library).

CheersTai H.
Customer Service Rep,
O'Reilly Media

Thanks for the follow up, Tai! The Dropbox sync was working yesterday, it just did not sync the latest version of the book from April. Yesterday I started with one from November and got one from February.

I just relinked my Dropbox just now and the sync works (I tested by deleting the Zero Trust Networks folder from Dropbox) but this title is still syncing the version from February.

If I download directly I get the version from April. In any case I'm able to read it now; I'll keep an eye out for other titles to make sure the dates match up. Thanks!

Hi Chris,
Which format is it that you're syncing that's not the correct date?

CheersTai H.
Customer Service Rep,
O'Reilly Media

PDF

Hi Chris,
I'm getting the same thing when trying to Sync it, and a few other customers have noted this as well, so I'll add this information to the support ticket.

Tai

Hi Chris,
We are continuing to experience difficulties in syncing the eBooks to dropbox, (from what I've been told it's an issue with the API on the syn request) and a support ticket is in the works, but at present I don't have an ETA when it will be fixed. So at this time we still  recommend downloading the books and uploading them manually to your DropBox account to ensure the latest version gets over to DropBox

Cheers,Tai H.
Customer Service Rep,
O'Reilly Media