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I would encourage you to try download those files to your PC, and then transfer the files to your phone. If that doesn't work for you, please contact our book techs at:
If you would please leave a detailed message about the problem, one of them will be glad to assist you in downloading your titles.
If you have any further questions,
You can contact us at:
7:30 am to 5:00 PST
Customer Service Rep,