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Unable to send DecOps Handbook to Dropbox

I purchased The DevOps Handbook and am trying to send it to my Dropbox from the "Your Products" page. If I go under "Send Ebook" and click "Send to Dropbox," I get messages about "Sync request submitted!" and "Sync request processing!", but the book never shows up. Other books in my Dropbox work just fine.

Based on http://support.oreilly.com/oreilly/to..., I'm guessing this may have something to do with no PDF version being available - but the site should tell me if it's unable to fulfill my request (or fall back to saving an ePub version) instead of silently failing.
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