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I'm very sorry you're disappointed with the quality of the images in our ebook files. It appears that the screenshot you've included is from the PDF version of Designing Web Interfaces. Is that correct? I agree that the image quality here needs to be improved and will look into getting this issue rectified.
Could you please send me a list of the other O'Reilly titles in which you've noticed poor image quality, and which formats are affected (e.g., EPUB, PDF, Mobi)? It's very important to us that we provide high-quality electronic versions to our customers, and we appreciate you bringing this issue to our attention.