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Template resetting to Word 2010 styles

I am expert user of MS Word and have gone through all of the Word 2010 books offered by O'Reilly including Microsoft® Word 2010 Plain & Simple and Microsoft® Word 2010 Step by Step. I have followed the steps for creating a new template and styles and while it was just review for me because it turns out I did everything right, I have issues with my template styles resetting themselves to Word 2010 standard. For the most part it is just the numbering & bulleting that makes it go haywire, but it is an issue as thousands of users need to use this template. Help!
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