I’m frustrated

Stuck at "delivery methods" at Checkout

I can't buy an e-book because I can't get past the "Please wait a moment while delivery methods are being updated..." modal after I type in my billing address. I've tried in Firefox and Chrome and I turned off any adblockers. Any Ideas?

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  • Good morning and happy Friday,
    I'm very sorry about the error on our site. I've never seen that error before, but perhaps if you refresh the page it should behave as expected.
    It should default to "Electronic Delivery".
    If that doesn't work, and you'd like to phone in your order, you can contact our customer service line at:
    1-800-889-8969
    or
    1-707-827-7019 (outside the USA)
    7:30 am to 5:00 PST

    One of our team would be happy to help place the order for you.

    Cheers,
    Tai H.
    Customer Service Rep,
    O'Reilly Media
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