I ordered the Strata Conference New York 2011: Complete Video Compilation.
1) when I watch the videos directly from your servers, the connection
is oftentimes dropped.
2) Video 8: 08_jumpstart-nba-next-best-action-for-mbas-james-kobielus.mp4,
looses audio after 17 minutes.
I'm sorry for the problems with the videos, and thank you for writing to let us know about them. Our systems group is checking out the problem with the video server now.
I think that the audio issue may have been a problem with the server as well, because I'm getting audio past 17 minutes into the video. Did you experience that when you were watching online too?
Thank you for giving us more information, and I'm really sorry for the hassle. I'll pass this info on to the systems group, and I'll get back to you when I know more.
Did you notice if the file size for the files you downloaded was correct? For example, video 8 should be 380 MB. I think it's possible that the download may have been interrupted and your file might not be complete.
This one was 121mb. As you said, it should have been 380mb:
This one was 105mb. It probably should have been ~ 400mb: