I’m frustrated

Shipping costs Europe/Germany

What are the current shipping costs to Germany?
Because, O'reilly germany offers no combined purchase of books and ebooks!!!
1 person has
this question
+1
Reply
  • Hello Boris,

    Unfortunately there isn't a static rate for all orders going to Germany when ordering from oreilly.com as it depends on how many books you order and other factors. I would suggest that you visit oreilly.com, and enter what you would want in an order, but don't complete it. You will then be shown the shipping costs for what you would want to order.

    More information on ordering books internationally can be found here: http://shop.oreilly.com/category/cust.... Have a great day!

    Best regards,
    Paul Fichera
    O'Reilly Media
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • I’m very frustrated!!!
    Shipping via DHL International Express for $49.50 ... not really cheap. Is there any other method of delivery without DHL Express? 2-3 weeks would be also fine too...

    These conditions make an order does not make sense... to order from Europe!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • Hello Boris,

    I'm sorry for your frustration. Unfortunately DHL International Express is the international shipping method. We do have a discount that you might find will help to offset the shipping costs. Here are the details to our buy 2 get 1 free discount:

    Buy two books or videos direct from O'Reilly and get the third free by using code OPC10 in our shopping cart. This offer includes books from O'Reilly well as our partner publishers Childhood Cancer Guides, For Dummies, No Starch, PC Publishing, Pragmatic, Rocky Nook, Rosenfeld Media, SitePoint, Sybex, TidBITS Publishing, Visual, Wrox, Wiley, and YoungJin.

    Offer includes electronic media products (PDF, EPUB, Mobi, APK).
    Offer applies to International customers.
    This offer may not be combined with other offers.
    Offer does not include Rough Cuts.
    Unless the offer message indicates otherwise, the promotional offer applies the discount across the books.
    You can view the discount by applying the discount code to your cart or at checkout.
    Add three or more items to your cart to qualify for this discount.

    This discount can be applied to ebook/print bundles.

    I will also write to you directly to further discuss a limited discount you can use on this month. Again, sorry for your frustration.

    Best regards,
    Paul Fichera
    O'Reilly Media
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • I agree that DHL (or similar) is not needed. It has two disadvantages:

    * Getting the item can be a big hassle. We do have working postal services in most European countries and those guys just drop the book into your mail box. DHL requires someone to be at the address which is usually not the case when they deliver. Retrieving a book can take days ...

    * Shipping costs can be as high as the book itself

    A best solution for you would be to ship from a European warehouse (e.g. in partnership with some British bookseller) and allow to customers to choose between regular postal services and an expensive delivery solution. Just FYI, I just ordered 3 e-books and of them a print book and then cancelled the latter one after I have seen the shipping costs to Switzerland....
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • Hello Daniel,

    Thanks for taking the time to provide us with feedback on this.

    Best regards,
    Paul Fichera
    O'Reilly Media
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • Well, I just came here to inform you that I was about to buy you 2 books for 42$. Then I saw the shipping costs ($49.50), tried to find a way to reduce them; couldn't. Seriously, there is nothing that justify such a high delivery price except despise. You just lost a client...
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • Hello Manuel,

    I assure that we are not basing our international shipping costs on anything other than, unfortunately, shipping internationally can be costly when shipping from the US to other locales.

    Our UK office might be able to point you in a direction of where to obtain these books where the shipping might not be as high. Here is the contact information:

    Farnham, UK
    Gostrey House
    Union Road
    Farnham, Surrey, GU9 7PT
    UK
    T: +44 (0) 1252 721284
    F: +44 (0) 1252 722337
    E: information@oreilly.co.uk

    Sorry for your frustration concerning this.

    Best regards,
    Paul Fichera
    O'Reilly Media
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • I was about to buy a book on the O'Reilly store, for shipping to Australia. However, when I saw the huge shipping cost of USD$49.50 (more than the cost of the book itself), I looked elsewhere.

    Amazon offer the same book for a similar base price, and with a shipping cost of only USD$10.48 (with "AmazonGlobal Standard Shipping, averages 9-12 business days"). If I can find it on the shelf here in Australia (the Dymocks web site says it may be in stock), it will also be a similar base price, and with no shipping cost.

    As others have said, DHL is much more expensive than regular post, and is actually less convenient (for Australia / NZ same as for Europe). How do you expect anyone to make purchases outside of North America with those constraints?

    I'd prefer to buy an O'Reilly-published tech book directly from O'Reilly... one would think that this would be "cutting out the middle man" and "supporting the publisher / author more"... but looks like I'd actually be supporting DHL more than anything else. Pull your socks up, O'Reilly!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • Hello Jeremy,

    We appreciate your feedback on this. You can always consider our ebooks which are DRM-free, contain free updates, and can be applied to the discount MBBGS which is buy 1 get 1 free, buy 2 get 2 free and so forth.

    Best regards,
    Paul Fichera
    O'Reilly Media
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • 2
    Hi,

    As mentioned to your UK office, it is a pity that one can not order EAP ebooks and get print copies at a reasonable price from you because of shipment fees.

    It would be a great thing to have this in EU. Then, can't you somehow have a partnership with Amazon to have the same bundles (EAP ebook + print copy) at a reasonable price inc. shipment ?

    Cheers.
    Yann
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • I’m frustrated
    Hi,

    The print + ebook I wanted to buy; $49.49 USD.
    The international shipping to Sweden; $49.50 USD.

    I'd like to buy this book from you, but the shipping is unreasonably expensive :(
    Please provide alternatives to DHL.

    Amazon ships the very same book for $7.98 USD.

    Best regards,
    Lennart
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • I was about to buy "Modern PHP" in print+eBook versions.
    Total price with DHL shipping is 82.49$ which is 72.84€ as of today...

    Buying both print+eBook from Amazon France will cost me 45.10€.
    Since DHL shipping is so expensive to it and there's no alternative to it, I'm gonna buy it from Amazon...

    Regards,
    Ben
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited