Help get this topic noticed by sharing it on Twitter, Facebook, or email.

Refund

Can I get a refund for a video track I've bought?
It is truly awful(I won't say here which learning path it is, but it is shockingly poor).
Thank you.
1 person has
this question
+1
Reply
  • Hi Graham,
    Sorry to hear that this course wasn't a good purchase for you. All O'Reilly products have a 100% satisfaction guarantee, (mentioned here: http://oreilly.com/oreilly/cs/guarantee.csp) so you can buy with confidence knowing you're covered if it's not to your complete satisfaction.

     Drop me a line to orders@oreilly.com and let me know what your order number is and I'd be happy to issue you a refund.

    If you have any further questions or require further assistance,You can contact us at:
    1-800-889-8969 
    or
    1-707-827-7019 from outside the USA 
    7:30 am to 5:00 PST Monday - Friday
    Or email us at orders@oreilly.com

    Cheers,
    Tai H.
    Customer Service Rep,
    O'Reilly Media
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated