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I’m frustrated

Publicize to new customers the existence of Errata & Corrections to save headaches

When I order ebooks, you should clearly emphasize the existence of the Errata & Corrections page and provide some mechanism to receive updates. I've driven myself crazy trying to understand some passages in a book that turned out to contain errors. I had no idea there was an Errata & Corrections page until I had already wasted a lot of time and happened upon it through a Google search of an erroneous passage.
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  • Hello Dave,

    Sorry for your frustration. Our ebooks do get updated to correct errata, and you will get an e-mail letting you know your ebook has been updated. You would then have to download the ebook again to be able to access the updated version.

    On the right hand side of catalog pages on oreilly.com there is a link for View/Submit Errata.

    Your feedback on how this could be overlooked is helpful. If you are ever again facing frustration with a title please contact one of our book techs here:

    booktech@oreilly.com or call them at:

    1-800-889-8969
    or
    1-707-827-7019 (outside the USA)
    7:30 am to 5:00 PST

    Best regards,
    Paul Fichera
    O'Reilly Media
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