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Problems signing in to Bookworm Mobile with OpenID

I can't sign in to http://m.bookworm.oreilly.com/ with my OpenID from Google after having linked my OpenID to a http://bookworm.oreilly.com/ account. The Mobile page asks me to link my existing account. Since I don't have a password with Bookworm that is quite impossible to do, I don't want to create a separate Account for mobile.
Also I never had a bookworm account before, signed up using my OpenID never provided Bookworm with a password.
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  • Andreas, I'm assuming you have an established account on the Bookworm service. In taking steps to resolve your issue, I'd like to ask you to try a couple of things. First, is go to bookworm.oreilly.com site and attempt to log in to the non-mobile version with your openID. If that works, please re-attempt a log in to the mobile interface. If you are asked to link a bookworm account, you can attempt to re-link the account in either the mobile or desktop interface by entering your user name and email address (no password is required).
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    Hello Pascal,
    tried what you suggested. There are two options.
    A) I'm new here - which allows you to specify Username and Email
    and B) I already have a Bookworm account - which prompts for Username and password.
    Since I don't have a password I tried option a and get the following error message when entering my Username and Email
    Please correct errors below:<br>
    This username is already taken. Please choose another. This email is already registered in our database. Please choose another.
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  • Hi Andreas, Thanks for making that attempt. We'll take a closer look at the structure of your account and see if we can reconnect your openID properly. Stay tuned.
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  • Andreas, we've been able to determine that your openID did not associate properly with your user account, and while we haven't been able to replicate the exact issue you're experiencing, we have been able to trip up the openID association process. I've removed your openID association, and I'll be sending you information in email with further direction to regain access to your account and to re-associate your account with an openID provider.
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  • Pascal,

    As a fellow web developer I have also encounter the problem.

    The problem lies on the fact Google issues different OpenID URLs to different OpenID realms*. Realms are hostname by default, since Desktop site and mobile site use different hostnames (m.bookworm.oreally and simply bookworm.oreilly), user register from the desktop site will not be able to access the same bookworm account on mobile site (and vise versa)

    Technically, to solve the issue, you should assign the mobile site to use the same OpenID realm as the desktop site. But before you do that, please fix my accounts first (=P):

    * delete the account "gtchien"
    * remove OpenID association of the account "timdream", and mail me the new password.

    You could find my e-mail in the account info.

    Tim

    * Google does that to "insure the privacy of the user"; they don't want Ad agencies to be able to track people based on their OpenID URL when they access different sites. Yet, OpenID allows you to assign realms for sub-domain sites, as I mentioned above.
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  • Hi,
    I have a similar problem.
    I linked my OpenID account to Bookworm and it works fine there.
    Then I clicked on "Lost your password?" on the Sign in page and got a new password via email, and I can use that to login to Bookworm and it works fine.

    But when I try to link the same OpenID account to Bookworm for Mobile and I choose "I already have a Bookworm account" and type my user name and the password I got via email, I get: "Bookworm has experienced a problem ".

    Can you help me?

    Thanks!

    --
    Kamal
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