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I’m peeved, irked, astounded

Please, please, please do something on ITSM - tivoli Storage manager- 1 Million sites and only IBM's factory floor notes

I am positive that there is some neanderthal IBM legalese in the way, but you can't tell me there is not the demand for a manual on ITSM. The £2000, 5 day course is of limited use and the pdfs are utterly hopeless. Multi billion pound organisations trust their backups to a product, the machinations of which are a black art. It is insane!!
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