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I’m disappointed and frustrated

Paid for Make Magazine, was never delivered

I've purchased Make magazine for my father and 13 days latter nothing was shipped, no access to the digital version has been given me, 10 emails were exchanged with the support where they asked me the same questions over and over and for the last 5 days or so I stopped even getting replies.

The information of the purchase is:

Term : 4 quarterly Volumes
Transaction ID : 3420836
The first volume will ship shortly

I will do a chargeback shortly.
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