Hello,
my.safaribooksonline.com seems to be down. After signing in on www.safaribooksonline.com I am redirected to my.safaribooksonline.com which returns
Error 503 Connection timed out
Connection timed out
Guru Mediation:
Details: cache-fra1251-FRA 1427898648 1992012359
Varnish cache server
Greetings,
Ivo
Help get this topic noticed by sharing it on
Twitter,
Facebook, or email.


-
Hi Ivo -
We are aware of this and are working diligently on finding the solution. Please check out the alerts page on our support portal for updates on this problem:
http://support.safaribooksonline.com/...
I will add another post here once we have resolved the issue.
-Craig
Safari Customer Support -
-
I wanted to let you know that we have discovered the source of this problem and have applied a fix. You should be able to access your account now. We really apologize for the inconvenience.
Craig -
-
HI Craig,
Yes, I confirm the web site is working again. Many thanks!
Ivo -
-
I get this error during the last week or so. I have no problems on mobile platforms, it only happens on my laptop.
-
-
Yes.. sorry about this, we should have this fixed now. We apologize for this problem continually re-emerging. Long story on the cause.. but seems to be related to dealing with 'attacks' coming to our servers.
Please let me know if this continues to be a problem.
Craig -
-
Well, I've logged in 3 times since the last post above.
1st time I got a peculiar screen telling that there was problem because of simultaneous logins, after which I simply tried logging in again, and was successful.
2nd time I got the timeout.
3rd time (seconds after the 2nd time) I was logged in successfully.
So, it seems to me that the login is not yet 100% reliable. -
-
This error has reappeared the last couple of days. Very hard to log in on a PC. Very disturbing for my work!
-