my.safaribooksonline.com down

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Hi Ivo -

We are aware of this and are working diligently on finding the solution. Please check out the alerts page on our support portal for updates on this problem:

http://support.safaribooksonline.com/...

I will add another post here once we have resolved the issue.

-Craig
Safari Customer Support

I wanted to let you know that we have discovered the source of this problem and have applied a fix. You should be able to access your account now. We really apologize for the inconvenience.

Craig

HI Craig,

Yes, I confirm the web site is working again. Many thanks!

Ivo

I get this error during the last week or so. I have no problems on mobile platforms, it only happens on my laptop.

Yes.. sorry about this, we should have this fixed now. We apologize for this problem continually re-emerging. Long story on the cause.. but seems to be related to dealing with 'attacks' coming to our servers.

Please let me know if this continues to be a problem.

Craig

Well, I've logged in 3 times since the last post above.

1st time I got a peculiar screen telling that there was problem because of simultaneous logins, after which I simply tried logging in again, and was successful.

2nd time I got the timeout.

3rd time (seconds after the 2nd time) I was logged in successfully.

So, it seems to me that the login is not yet 100% reliable.