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MOS Study Guide Trouble

I am trying to download the MOS Study Guide 2010 practice files. The link works, but when I try to "Extract All", it tells me that I already have a file by that folder name and will not let me contine. I have tried changing the names of the file and the folder, but it does not work. What am I doing wrong? I have the Office Suite 2010, but am using Windows Vista.
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  • Tai Hake (Official Rep) July 02, 2012 16:03
    Hi Ellen,
    Sorry I caught you when you were away from your computer. If it's more convenient to call us just ask to speak to one of our book technicians and they can assist you. Or, if you prefer to email us you can do so at booktech@oreilly.com. Judging from our phone call I would think the solution will be an easy one :) .

    If you have any further questions or require further assistance,
    You can contact us at:
    1-800-889-8969
    or
    1-707-827-7019 (Outside the USA)
    7:30 am to 5:00 PST

    Cheers,
    Tai H.
    Customer Service Rep,
    O'Reilly Media
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