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I would recommend checking out the Adobe support page for help with that, as they will probably have up to date information
on that problem - https://helpx.adobe.com/photoshop-elements.html
They released a statement on Windows 10 compatibility - https://helpx.adobe.com/photoshop-elements/kb/windows-10-compatibility-faq.html
You may need to contact support if you continue to have trouble.
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