Apparently this error isn't very common.
I find help for "Can't open the illustration" errors, but the errors described always contain more info. My error only says what I stated.
Illustrator gives the error, then "opens" the file, but it's blank.
And here's the kicker: I CAN open any of these files normally on another install of Illustrator on the network.
So it's not the files, though just for reference I tried .eps, and .ai.
And it's not an overall Illustrator error, because I have successfully opened some files.
Illustrator doesn't have a preferences file that I know of the way InDesign does, that I might throw away and make it rewrite.
Network permissions are fine, because the user can open/edit/save other files in the same drive and folder.
There's no version differences: we're all on CS1.
Restarting didn't help.
Help get this topic noticed by sharing it on Twitter, Facebook, or email.
Which book/chapter/lesson are you referring to here specifically?
If you have any further questions or require further assistance,You can contact us at:
1-707-827-7019 (outside the USA)
7:30 am to 5:00 PST Monday - Friday
Or email us at email@example.com
Customer Service Rep,