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I’m confused

I made a pdf purchase without an account, now I can't download it.

I bought a PDF book with order number 492193, but it didn't ask to create an account. Now it requires an account to download, and I created it (, but it didn't work (no book shown). I wrote to the customer support at, but I need it as soon as possible, as I have a course starting on monday. Is it possible to get it e-mailed to my address? Thank you.
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