Are you referring to being unable to install the practice files for that book on your PC? If that is the case, we have two options to best assist you:
1: Call into our customer service department and ask to speak to one of our booktechs so they can walk you through it. If you need immediate assistance this is the best way to do so.
2: Email the booktech staff at email@example.com so we can do the same. Whichever is most convenient for you.
You can contact us at:
1-707-827-7019 from outside the USA
7:30 am to 5:00 Pacific Time
Customer Service Rep,