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I’m frustrated

I believe this is not your standard quality.

I purchased iWork 09: The Missing Manual, v1.0, as an app. I am not pleased with the format, it looks like a cut &paste. Diagrams run of the page and continue on an other and it is difficult to read. Could you please send me a version that I can put in my iBook or just credit my account because I'm deleting this version.
Dan Boulay
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