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I have lack of ideas what to do

My Adobe Photoshop 18.0 stopped opening the most important .psd file. Other files are correctly opened. Only yesterday, the file was valid. I can't understand what was the reason of this.
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  • Hi Mary,
    For this type of support we recommend that you contact the Abobe support staff here: https://helpx.adobe.com/support.html#/top_products (it's at the bottom of the page there) . They should be able to determine the cause of the file not being opened.

    Cheers
    Tai H.
    Customer Service Rep,
    O'Reilly Media 
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  • This reply was removed on 2017-09-14.
    see the change log
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    Ultimate solution which might more effective than all listed is how to recover corrupted psd file

    It is helpful tip - https://helpx.adobe.com/photoshop/kb/...

    This one artilce from Adobe, is also can assist you: https://helpx.adobe.com/photoshop/kb/...

    • Open "My Computer." In Windows XP, the icon is on the desktop. In Windows Vista or Windows 7, you must access this via the "Computer" option in the Start menu.
    • Double-click the "C" drive, followed by the "Windows" folder inside. Locate the temporary Photoshop folder, which will look similar to this: "Photoshop Temp6382948398." Double-click the folder when you find it.
    • Locate the file inside the temporary folder that matches the name of the corrupted file. Double-click it to open it in Photoshop.
    • Click "Save As" in the "File" portion of the main menu bar. Save it in a different location and under a different name.
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