I made a request for a free ebook (using the code I got after filling out the O'Reilly School survey) about 5 days ago and have not heard anything. I don't see a way to check the status of this request on the website. Can you tell me how long it will take to get a response to my request?
Thanks for writing us about this, and I'm sorry for the wait. There has been a delay in our free ebook process, but we're getting caught up now. Your ebook has been added to your account, and you can download it at https://members.oreilly.com/account/emedia.
Thanks again for taking the survey, and I'm sorry for the delay.