I’m frustrated

Give meaningful filenames for videos

The videos available for download have some random filenames (and some of them are just named file.mp4). It's a tedious process to download and then rename the files with the right sequence and names.

Please name your video files with meaningful names, preferably with a number to indicate the sequence as well.

As an example, the files could be named like:
"1.Introduction.mp4"
"2.SettingUpTheEnvironment.mp4"
and so on
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this problem
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  • Hi,

    I'm sorry for the frustration and for the delay in getting back to you. I wanted to let you know that we've now resolved this problem, so you your videos should now be downloaded with the correct filenames.

    Please let us know if you encounter any more issues with this.

    Regards,

    Rachel James
    O'Reilly Media
    • view 2 more comments
    • Thank you for letting us know about the server error. We weren't aware of this issue. I'm letting our systems team know, so we can work on resolving it.

      Adding sequence numbers to the filenames is a good idea; I'll pass that on.

      I'm sorry for the problems you've encountered with these videos, but I hope we'll be able to improve the experience for you.
    • Thanks again for letting us know about the errors you were seeing. We believe that this issue is now resolved. Please let us know if you encounter any more errors.

      Also, yesterday's problem was intermittent, so if you get an error, you might try clicking download again, because it may work on a second attempt.

      Once again, I'm sorry for the inconvenience, and we really appreciate that you took the time to write us about this.
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  • I’m anxious
    Has the sequence numbering for the videos done yet? I haven't downloaded the videos I bought since naming them in sequence for 10s of videos is cumbersome. Also, this will be of great help to everyone who buys from O'Reilly. Thanks!
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  • Thanks for checking in about this. We haven't made this enhancement yet, but we've started a conversation about it. Currently, I don't have an estimate for when this may happen.

    In the meantime, if you were able to download the videos in order, you might be able to keep them in order by sorting by download date.

    I'm sorry for the inconvenience, but we really appreciate you working with us to improve this.

    Regards,

    Rachel
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  • I’m frustrated
    If you do the sequence numbering for videos, it would also help provide the courses as single zip file downloads (see http://getsatisfaction.com/oreilly/to...) in addition to current way of providing separate chapter file downloads.

    These are simple suggestions, and for a company like O'Reilly, it shouldn't take very long to implement.
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  • I’m frustrated
    I was trying to download the videos from "Berkun's Managing Breakthrough Projects Master Class" and I see that the filenames have nothing to do with the titles given in the table of contents.

    The table of contents lists the following:
    Introduction: Leading and Managing Breakthrough Projects
    Creativity
    Leading Creative teams
    Psychology of Innovation
    The wonders of incubation
    Project Management
    Business
    Balance

    The filenames, however, are the following:
    introduction-leading-and-managing-breakthrough-projects.mp4
    creativity-part-two.mp4
    creativity-part-three.mp4
    creativity-part-four.mp4
    creativity-part-five.mp4
    management-part-5.mp4
    business-part-six.mp4
    business-part-seven.mp4

    1. Could you please spend some time to review the filenames *for all the videos on your website* (not just this one) and ensure that they have some relation to the title or even better have the title of each chapter as the filename? I don't mind words in the filename being separated by periods or underscores.
    2. And again, adding a sequence number as a prefix for each file would really help download files and play them in sequence without having to look at modified dates and other magic.

    I'm really hoping that O'Reilly would implement these suggestions across the board without having users come back to O'Reilly and complain for each individual video. It's very frustrating to deal with it while several other providers like Pragmatic Programmers and PeepCode do it quite well.
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