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Faulty Files cause Tittering on the Edge of Insanity

I was suggested that I contact this web site for particular problem re: 'Step by Step Word 2013' practice files :9780735669123. I have downloaded them several times but, Word cannot open them because they are all corrupted. Please help I can't afford another book on subject and structured practice works best for me, which is why I purchased this book (last year). I wanted to know more than a little class taught me. please help.
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