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Error in "iPhone - The Missing Manual" 8th ed.

The Missing Manual (page 500) states that the iTunes backup on a Win7 computer is located at:
C:Drive>Users>App Data>Roaming>Apple Computer>Mobile Sync>Backup.

The folder "Apple Computer" cannot be found on my computer.
Where can I locate the backup?
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  • Hi Mort.

    According to Apple's site (http://support.apple.com/en-us/HT4946), backups are indeed stored here: C:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup. That's *slightly* different than what you indicated above.

    Also, as the book briefly notes, App Data is a hidden folder in Windows. So in order to see it, you first have to display hidden folders. This page on Microsoft's site tells you how: http://windows.microsoft.com/en-us/wi...

    Once you've turned on hidden folders, you should be able to locate your backup.

    Best,

    -Dawn
    Associate Editor, Missing Manuals
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  • Hi Mort,

    The full path mentioned in the book is actually:

    C: drive->User->App Data (hidden folder)->Roaming->Apple Computer->MobileSync->Backup.

    Notice that App Data is a hidden folder, which means that neither it nor any directories it contains will be visible to you by default. To view hidden folders on your PC, you'll need to change your preferences. Here's an article I found that discusses the process. Please note that I found this quickly and have not tested it myself (I don't have a Windows machine). If you're still having trouble exposing hidden files, you'll need to find answers in resources devoted to Windows, as that level of detail is beyond the scope of iPhone: The Missing Manual.

    I hope this helps answer your question and you're able to find the folder you're looking for on your Windows machine.

    Regards,
    Brian Sawyer
    Senior Editor, O'Reilly Media
    bsawyer@oreilly.com
    @briansawyer
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  • Thank you for your response.
    No problem with the hidden folder.
    I followed the link you suggested with the following result:
    After opening the iTunes folder, as stated above, the only contents I find are
    Cookies, iPhone Software Updates, iPhone Update Logs, and iTunes Plugins.

    No Mobile Sync or Backup appears.
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  • Sorry to hear you're still having problems. I've sent an email to the author about this, and I'm hoping he'll be able to help. I'll post any update from him as soon as I have it.

    But in the meantime, I want to make sure you're looking in the right place. You mention "opening the iTunes folder, as stated above," but there is no iTunes folder in the path indicated in the book. Are you still looking in C: drive->User->App Data (hidden folder)->Roaming->Apple Computer->MobileSync->Backup?
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  • I had one more thought: in the directory path indicated in the book, "User" means your user directory, which is different than the general system library for your operating system. In my case, "User" is bsawyer, so, the backup on my mac is here:

    bsawyer/Library/Application Support/MobileSync/Backup/

    But I won't find it here:

    Macintosh HD/Library/Application Support/

    I imagine the setup and distinctions are similar on Windows, though again, I cannot check them myself.
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  • I’m thankful
    My humblest apology .... I, apparently, was a little anxious when searching the path. When I inadvertently saw a subfolder "iTunes", I clicked on it without thought.

    Thank you for your patience in putting up with me.
    Backup folder found!
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