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I’m frustrated

downloading video without paying twice

I purchased Learning to Program in R video yesterday but I'm not able to download it, even though I have signed in. It only shows the download button for the free chapters, and a button to buy it. But I have already bought it! Dean McKenzie, Melbourne, Australia
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  • Hello Dean,

    Sorry for your frustration. On the page where you can view or download the videos you might want to sign in via the link in the right corner. If you have already tried this then please ensure your browser is not blocking JavaScript.

    If this still doesn't help you please let me know and I'll contact the appropriate team so they can take a closer look at this.

    Best regards,
    Paul Fichera
    O'Reilly Media
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