I am not getting a response from customer services about how to pay via wireless transfer for an e-books order. I have been trying to buy four e-books for several days now and am not getting any joy. Please help!
Payment via credit card should not be the only option - my credit card was recently used fraudently for an internet purchase, so I have cancelled it.
I'm sorry about the delay in getting you a response to this. The rep who is handling your case will be responding to you right away.
Not as an excuse, but In his defense he's still learning the ropes here and we've put a lot on his plate recently. I am very sorry for the inconvenience.
Customer Service Rep,