I tried to use the visualization deal of the day (code WKDATAV, ending May 25 5am PST), but it didn't work, see below. I then tried to report it to email@example.com, according to http://shop.oreilly.com/category/cust..., but I got a bounce.
You seem to have double trouble. :-) I'm happy if you at least fix one of the issues by giving me the discount.
I'm sorry to have to inform you that your message could not
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: 550 unknown user
Final-Recipient: rfc822; firstname.lastname@example.org
Last-Attempt-Date: Sat, 25 May 2013 00:24:40 -0700
Diagnostic-Code: smtp; 550 unknown user
---------- Forwarded message ----------
From: Lars Albertsson
Date: Sat, 25 May 2013 09:23:57 +0200
Subject: Fwd: Last chance! Save 50% on Data Visualization Ebooks
I am trying to use this deal of the day, which has not yet expired. The discount code does not work, however. It claims that I do not meet the criteria for the discount.
I'd like to buy the following books at 50% discount:
Could you please arrange so that I get the discount?
I apologize the discount code didn't work. It appears as if the first e-mail you sent to email@example.com contained a typo as the email should be firstname.lastname@example.org (as opposed to @orielly.com). If you write to email@example.com we will work on getting you a discount code for 50% off of the books you'd like. Also, feel free to call us at the below number and we're happy to help you out that way:
1-707-827-7019 from outside the USA
7:30 am to 5:00 PST
Hope this helps and have a great day!
Customer Service Representative