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I’m angry

Data Visualization Kindle version a mess

The eBook version of Interactive Data Visualisation is appalling - formatting errors on every page, missing text... it's entirely unreadable.
This is on a Kindle. I wonder if anyone at O'Reilly thought it might be worth checking what it looks like before letting people buy it? Really disappointed.
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  • Hello Jonathan,

    I have forwarded your question on to our Book Tech staff, so they can help you find a solution. If you ever have any questions or issues with the content of a title, you can also contact them directly at booktech@oreilly.com or call them at:

    1-800-889-8969
    or
    1-707-827-7019 (outside the USA)
    7:30 am to 5:00 PST

    Kind regards,
    Paul Fichera
    Customer Service Representative
    O'Reilly Media
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  • Hi Jonathan,

    I'm sorry to hear that you are having formatting problems with that ebook. There was a brief problem with our ebooks when Amazon changed one of their tools, and it caused formatting problem. We've regenerated all of the affected ebooks and Amazon has the updated files, but I think it takes them a while to process them.
    If you will send me an email at booktech@oreilly.com with your message above, I can send you download links to the corrected file.

    Best regards,
    Chris Olson
    O'Reilly Book Support
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