I recently purchased "DigitalVideoHacks" in Daisy format. I cannot seem to get either dbr or anything else to open this. Would it be possible to convert this to another format?
Any suggestions? I'm not hearing impaired or anything... just wish to read this book, please.
I have forwarded your question on to our Book Tech staff, so they can help you find a solution. If you ever have any questions or issues with the content of a title, you can also contact them directly at firstname.lastname@example.org or call them at:
1-707-827-7019 (outside the USA)
7:30 am to 5:00 PST
Customer Service Representative
For some reason that ebook is only available in Daisy format, which is a special format for visually impaired readers. There should be other formats of the ebook available, as we don't usually only have that format available, so there must be a mistake. I will check with the ebook team to see if they can provide other formats. If not, then you should write to email@example.com and request a refund.
O'Reilly Book Support
Thanks for that, Chris. :) I'd be happy to read this book, to be honest, and I can't imagine how a visually-impaired person can really take advantage of the information provided, since it's about creating effective videos (no offence to the visually-impaired, I just can't - ahem - visualise how that would happen), so anyway, if the author could see his way clear to providing this in another format, I'd be deeply grateful.
If he can't, I'm not going to ask for a refund, because not only do I wish for non-DRM authors to be supported, but I also want to support those admirable publishers who make a point of providing non-DRM content to the user.
Thank you again, Chris!
Digital Video Hacks is now available in PDF, epub, and mobi format. You can download the additional formats from your account at https://members.oreilly.com/account/e...
Thanks again for writing us about this, and sorry for the delay in making new formats available. I hope this will be helpful to you.