I continuously get this error when trying to place an order:
"Please re-enter shipping and payment information. We apologize for the inconvenience."
Re-entering my information results in the same error. It's not clear what the problem really is, so I don't know how to correct it so I can check out.
sorry about the troubles completing your order. If possible, can you please send us a screenshot of your order information page to:
mark it to my attention, and I'll look into why you were getting that error.
We'll still honor any discount or promotion you were trying to get on your order.
Customer Service Rep,
I do apologize that your experience shopping with us wasn't ideal. If you encounter this problem again please send a screenshot to email@example.com so we can look into this further. You can also call us at 1-800-889-8969 or
1-707-827-7019 from outside the USA 7:30 am to 5:00 PST and we'd be happy to assist you with your order.
Customer Service Representative