I’m sad and upset

Cannot reinstall application - Windows 8 says it is already installed, but it does not appear on any screen

On Page 243 of the Windows 8 Step by Step book, there is a section for Reaquiring Apps. I did not deinstall the application, but it would not let me reinstall it, yet it was saying that I already owned the app. How do I go about correcting this problem. The topic does not give an answer as to what to do.
1 person has
this question
  • Hi Jan,
    Sorry for the delay in getting back to you about this question. It sounds like you would have needed to uninstall an application before you reinstall it. Since you said you didn't uninstall it, there is no need to reinstall (and would of course still own it). It notes there on the top of page 243 that "There is no cleanup required for this exercise" as you have not altered anything or uninstalled any apps as directed by the instructions.

    If you still need help with this, please contact our Book Tech staff at booktech@oreilly.com or call them at:
    1-707-827-7019 (outside the USA)
    7:30 am to 5:00 PST

    Tai H.
    Customer Service Rep,
    O'Reilly Media
  • (some HTML allowed)
    How does this make you feel?
    Add Image

    e.g. kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated