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I’m confused

Access to «free ebooks»: being already logged in, why am I required to type my name and email address again?

Hello O’Reilly,

I’ve been a customer for a long time, and I really love your products.

When trying to access to some free ebook/report, like this:

the site asks for my name, surname and email address, even if I’m logged in – it’s a very little nuisance, but it is a bit confusing.

I’d like the site to just know that it’s me :-)


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