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2017 AI Talks missing links for video download (for those who paid for Gold Pass for conference)

broken / missing links for the 2017 AI talk videos for download. None of the talks (I paid dearly to attend the conference) have links for downloading the videos that were supposed to be included in the Gold Pass. Please fix ASAP.
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  • Tai Hake (Official Rep) July 31, 2017 16:05
    Hi Keith,
    I do see that you have access to the video compilation for this event, and it should be watchable/ downloadable from your oreilly.com account https://members.oreilly.com/account/emedia/index?filter=videos
    Once you click on the title and then the  "Watch/Download Video" button it should take you to the video player where you can do either, but if the page is stuck on "authenticating" on the upper right hand corner of the screen it's possible that the browser is blocking the needed scripts to authenticate to the video player.
    If you're using any of the following programs in your browser this may affect the login process: Ghostery, noScript, AdBlock Plus or uBlock Origin.
    If none of that works drop us a line to support@oreilly.com so we can assist you further.


    Cheers
    Tai H.
    Customer Service Rep,
    O'Reilly Media
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